Frequently Asked Questions

Everything you need to know about GIBBON sports gear and services.

What is the standard shipping time for GIBBON orders?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those needing their gear sooner.

Does GIBBON offer a warranty on high-performance equipment?

Yes, all GIBBON professional-grade equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship.

What is your return policy for apparel and footwear?

We offer a 30-day return policy. Items must be in original, unworn condition with tags attached. Please note that for hygiene reasons, certain protective gear cannot be returned once opened.

How do I know which size of compression gear to buy?

Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions carefully as our performance fit is designed to be tighter than standard casual wear.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery progress.

Do you offer bulk discounts for sports teams or gyms?

Yes, GIBBON supports the community. Please contact our dedicated B2B sales team through the 'Wholesale' link at the bottom of our page for bulk pricing and custom branding options.